The fastest way to get an answer to your question is by visiting the Help page as we have answered a number of freqently answered question there. If you can't find your question on that page then please contact us via the form below and we will get back to you as soon as we can.
If you are having issues with Sub Video Maker, please make sure you include a copy of your console log when contacting us. We require this information for us to help you. To learn how to create a console log please see the following page: How do I create a console log?